Implementation Service

This service is for those who don't feel confident enough or simply don't have the time to properly implement the program within their office. This is an excellent value for money service that will result in an immediate and successful implementation in the shortest time possible. We highly recommend you consider this service.

Our key objective is to have all users who purchase this service, to have them running the program successfully and as soon as possible. The size of your practice will determine the package that is suitable for you. Regardless of this and unless otherwise specified, the packages will all include:

Stage A - Pre-on site

• A detailed questionnaire to be completed by user and sent back to Red Gravel for assessment prior to Implementation meeting
  
• Users to have worked through tutorial prior to Implementation meeting
  
• Clarify job descriptions of staff members (as per RM'4 catergories) and then set up user rights and users
  
• Add users email settings
  
• Develop an individual Office Master Template with the assistance of Red Gravel

Stage B - Introduction

• An overview given to staff on how the software needs to be implemented into the office
  
• Agenda for the time to be spent with staff
  
• Aims and Objectives of Risk Manager stated

Stage C - Setting up parameters

• Creating new templates
  
• Editing existing templates
  
• Customise the Flow Chart structure for each individual practice's Master template
  
• Setting up details in the Configuration tab within System Settings
  
• Importing existing Contacts
  
• Overview of Data Manager - Includes backing up and restoring databases
  
• Auto Updates

Stage D - Implementation & Utilisation

• Creating a new project
  
• Overview of project tabs
  
• User Alerts
  
• Timesheets
  
• Entering existing projects into system
  
• Personal time with individual staff members

Stage E - WIP

• Establish a WIP meeting procedure
  
• Reports

Stage F -Summary

• Discuss the importance of having someone to be the Administrator and work out whose role this is
  
• Ensure that staff have an understanding as to how the program works and what their individual responsibilities are
  
• Discuss program upgrades and what is required
  
• Questions and Answers

Implementation Package Costs: (NB: These costs exclude disbursements such as travel)

Staff Size Time modules Costs (excl. GST) Total
1 - 2 staff: 1 x 6 hour Stage $1,900.00 (on site)
3 - 5 staff: 1 x 6 hour Stage $2,250.00 (on site)
6 - 15 staff: 2 x 6 hour Stages $2,800.00 (on site)
Greater than 15 staff: Price On Application

We also have a cut down Assistance Package available for 1 - 2 staff practices at $650.00 (excl GST) and also 3 - 5 staff practices $1,250.00 (exc GST). For further details, please click here.

Any additional work over the prescribed allowance may be charged at an hourly rate of $198/hour inc GST.

To purchase an Implementation Package, please click on the purchase button.